Book an appointment

Have you thought of booking an appointment in your local area office to help you?

We know that you value our area offices as a source of information and customer support – so we’ve made it easier than ever to come in an pay us a visit.

Over 4,000 of our customers have already made use of our appointment booking system and it couldn’t be easier to use.

  • our appointment-booking service allows you to schedule an appointment with a member of our team. This time can be used to help you learn about Rural Payments and Services or talk about any other issue relating to your business or applications
  • we have public-use computers available at all area offices that can be used by you free-of-charge to log-in to Rural Payments and Services to complete applications, update your details or view map information. There’s no need to book, computers are available on a first-come, first-serve basis

Find your local area office from the list below and click Book an appointment now to make an appointment.

A - G H - O P - T
AYR
AFRC - RPID
Russell House
King Street
Ayr
KA8 OBE
Tel: 01292 291300
Fax: 01292 291301
SGRPID.ayr@gov.scot
Book an appointment now
HAMILTON
AFRC - RPID
Cadzow Court
3 Wellhall Road
Hamilton
ML3 9BG
Tel: 01698 462400
Fax: 01698 462401
SGRPID.hamilton@gov.scot
Book an appointment now
PERTH
AFRC - RPID
Strathearn House
Broxden Business Park
Lamberkine Drive
Perth
PH1 1RX
Tel: 01738 602000
Fax: 01738 602001
SGRPID.perth@gov.scot
Book an appointment now
BENBECULA
AFRC - RPID
Balivanich
Isle of Benbecula
HS7 5LA
Tel: 0300 244 9600
Fax: 0300 244 9601
SGRPID.benbecula@gov.scot
Book an appointment now
INVERNESS
AFRC - RPID
Longman House
28 Longman Road
Inverness
IV1 1SF
Tel: 01463 234141
Fax: 01463 714697
SGRPID.inverness@gov.scot
Book an appointment now
PORTREE
AFRC - RPID
Estates Office
Portree
IV51 9DH
Tel: 01478 612516
Fax: 01478 613128
SGRPID.portree@gov.scot
Book an appointment now
DUMFRIES
AFRC - RPID
161 Brooms Road
Dumfries
DG1 3ES
Tel: 0300 244 5888
Fax: 0300 244 8844
SGRPID.dumfries@gov.scot
Book an appointment now
INVERURIE (Thainstone)
AFRC - RPID
Thainstone Court
Inverurie
AB51 5YA
Tel: 01467 626222
Fax: 01467 626217
SGRPID.thainstone@gov.scot
Book an appointment now
STORNOWAY
AFRC - RPID
10 Keith Street
Stornoway
HS1 2QG
Tel: 01851 702392
Fax: 01851 705793
SGRPID.stornoway@gov.scot
Book an appointment now
ELGIN
AFRC - RPID
Alexander Fleming House
8 Southfield Drive
Elgin
IV30 6GR
Tel: 01343 569500
Fax: 01343 569501
SGRPID.elgin@gov.scot
Book an appointment now
KIRKWALL
AFRC - RPID
Government Buildings
Tankerness Lane
Kirkwall
KW15 1AQ
Tel: 0300 244 9626
Fax: 0300 244 9625
SGRPID.kirkwall@gov.scot
Book an appointment now
THURSO
AFRC - RPID
Strathbeg House
Clarence Street
Thurso
KW14 7JS
Tel: 0300 020 1234
Fax: 0300 020 1258
SGRPID.thurso@gov.scot
Book an appointment now
GALASHIELS
AFRC - RPID
Cotgreen Road
Tweedbank
Galashiels
TD1 3SG
Tel: 01896 892400
Fax: 01896 892424
SGRPID.galashiels@gov.scot
Book an appointment now
LERWICK
AFRC - RPID
Charlotte House
Commercial Road
Lerwick
ZE1 0HF
Tel: 0300 244 9599
Fax: 0300 244 9598
SGRPID.lerwick@gov.scot
Book an appointment now
TIREE
AFRC - RPID
The Business Centre
Crossapol
Isle of Tiree
PA77 6UP
Tel: 01879 220245
Fax: 01879 220249

GOLSPIE (Formerly located in Lairg)
AFRC - RPID
The Links
Golspie Business Park
Golspie
KW10 6UB
Tel: 0300 067 6841
Fax: 01408 634222
SGRPID.golspie@gov.scot
Book an appointment now
OBAN
AFRC - RPID
Cameron House
Albany Street
Oban
PA34 4AE
Tel: 0300 244 9340
Fax: 0300 244 9331
SGRPID.oban@gov.scot
Book an appointment now